Winners may redeem their tickets from one of the locations stated below.
Winners must present their original NRIC that matches with the identification number submitted during registration for verification purposes.
(No representatives are allowed to collect tickets on behalf of winners for redemption on concert day)
- These tickets are non-refundable, non-exchangeable, not redeemable for cash, and the sale of these tickets at any price is prohibited.
- In the event that a winner cannot be present for ticket collection, the winner may send a representative to redeem the tickets on his behalf at Star Planet Sdn Bhd between 3 – 6 September 2019 (10:00am – 6:00pm). The representative is required to present the following:
- A photocopy of the NRIC as proof of identity of the winner;
- A letter of authority signed by the winner – the letter should contain: name of winner as per submission during registration, name and NRIC of winner’s representative and a photocopy of NRIC of winner’s representative
- The representative’s proof of identity must match the data in the letter of authority as verification to redeem the tickets for the concert.
- For redemption on the day of the Concert on 15 September 2019 at the Allianz Prize Redemption Booth, Axiata Arena, the winner must be present to collect the tickets with his original NRIC.
- Tickets that are not collected by 8:00pm on 15 September 2019 will be forfeited.
217, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur